Impact of New Consumer Contracts Regulation in the United Kingdom on Internet Sales

May 02, 2014

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the “New Regulations”) will come into force on 13 June 2014 in the United Kingdom, revising the way that many traders will have to interact with consumers. The New Regulations include provisions relating to “distance contracts”, “on-premises contracts”, “off-premises contracts” and “inertia selling”. This update focuses on the implications for “distance contracts” and specifically those made with consumers over the internet. This area is currently governed by the Consumer Protection (Distance Selling) Regulations 2000 (the “Existing Regulations”), which will cease to apply once the New Regulations come into force. The New Regulations to a large extent mirror the content of the Existing Regulations, although there are some key changes for internet traders to consider.

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