How careless electronic conversations can lead to costly compensation
Emails and other forms of electronic communication have innumerable benefits in terms of information sharing and the speed and efficiency of decision making at work. However, employers need to ensure that managers appreciate the risks which can arise from the use of electronic communications when addressing employment issues.
The most important point is, of course, that anything committed to writing should be accurate and truthful. It is crucial that any correspondence that is created does reflect the true situation as the employer's position can be fatally undermined if there is inconsistency in what is said. It may seem obvious, but all too often managers appear to be oblivious to the fact that what they put in emails about their staff may come back to haunt them. Read more >