Crisis Management

A corporate crisis may be difficult to prevent, but the extent of an organization’s planning and preparation in advance becomes apparent in its ability to execute during the crisis and respond to the events. Seasoned, strategic advice before and during the crisis will mitigate the short- and long-term consequences to the organization. Companies require proper planning and the trusted advice of experienced professionals to navigate a crisis and preserve customer and client trust.

Dechert serves as a trusted business adviser to organizations facing complex, high-profile crises. We have advised on some of the largest and most complicated events in the last three decades. Our deep bench of experienced lawyers guides our clients through adversity, handling crises such as cybersecurity attacks, ransom negotiations, government raids and investigations, company threatening product recalls, employee theft and malfeasance, leaks of proprietary and trade secret information, product/service outages and disruptions, senior management scandals, workplace harassment allegations, shareholder activism and hostile takeovers, geopolitical crises, natural disasters, OFAC sanctions, terrorist attacks, and more.

Our global crisis team provides the leadership and steady oversight not only to proactively navigate the criminal, civil, and regulatory issues that may result, but on all aspects of the crisis – from communicating with diverse internal and external stakeholders, including global regulators, customers, and the media, to advising on steps to avoid future liability. We recognize that how you communicate publicly and privately about a crisis is just as important as how you manage through it operationally, and we help organizations to own their stories without increasing legal exposure. From the boardroom to the courtroom to the court of public opinion, Dechert’s team will be with you from the very start, helping to devise and implement crisis and communications plans to mitigate short-term and long-term risks.

Our crisis management team also provides strategic guidance on crisis prevention and enterprise resilience. We are focused on the design, implementation, and enforcement of sound risk management measures, including drafting emergency response and enterprise resilience plans, policies, and procedures. We conduct in-house training sessions, including mock regulatory inspections, crisis communications tabletop exercises, and other interactive sessions. Our advice is centered around minimizing risk, encouraging the early detection of potential problems, and identifying subtle issues. We also work with clients to ensure they have adequate insurance coverage and understand potential exclusions in the event of a crisis.

Our international team includes former U.S. Attorneys and numerous Assistant U.S. Attorneys, a former Chief Privacy Officer of the U.S. Department of Homeland Security, Associate Counsel and Special Assistant to the President in the White House Counsel's Office, former senior lawyers from government agencies such as the SEC, DOJ, FTC, and OCC, a former Senior Director for crisis communications at Microsoft, and former prosecutors from the SFO, FCA, and CPS in the UK, as well as top-ranked, seasoned litigators, cybersecurity experts, and corporate strategists. Drawing on this experience, we guide major corporations, their boards and audit committees, and senior leaders through their most sensitive, potentially explosive matters to avoid adverse business and reputational impacts.

Our Crisis Management practice is led by a diverse group of partners at Dechert who bring unique, top-of-the-market experience across varied disciplines and regions. In recent years, we have led clients such as Apollo Global Management, Airbus SE, Flo Health, Fox News, Johnson & Johnson, Microsoft, Purdue, Takata, HSBC, State Farm, Apple, , Coventry, Alarum, Newscorp, Galaxy, Diageo, Pride International, and Qualcomm through high-profile events that threatened to irrevocably damage their brands.

Chambers has recognized our Crisis Management practice in its 2022, 2023, 2024, 2025 and 2026 Crisis & Risk Management USA-Nationwide guide. Chambers has also recognized the practice in its 2023, 2024, 2025 and 2026 Crisis & Risk Management Global guide.

Crisis management is embedded in our approach to client service across a range of practice areas, including:

Key Contacts

Andrew J. Levander

Partner \ New York
+1 212 698 3683 andrew.levander@dechert.com
Clare Putnam Pozos

Partner \ Philadelphia
+1 215 994 2301 clare.pozos@dechert.com
Brenda R. Sharton

Partner \ Boston
+1 617 728 7113 brenda.sharton@dechert.com
J.J. Jones

Partner \ Washington, D.C.
+1 415 262 4505 jj.jones@dechert.com

Every Second Counts. Knowing the stakes are high, we mobilize immediately to devise both an internal and external rapid response plan and provide solutions to the fast-moving issues subject to media, legal, and other scrutiny ensuring the company’s attorney-client privilege is protected from the start. The first hours and days of a crisis are critical. With a team of experienced lawyers around the world, we stand ready to take immediate action the moment a crisis hits.
Minimize Adverse Impact in a 24-7 News Cycle. We formulate and execute strategies to minimize the impact of any allegation or investigation of the organization and the people involved. We are experts in dealing with the media and can assess risk and coordinate a strategic, multifaceted response to mitigate reputational risk and financial harm to the company and its executives.
A Global Team Without Rivals. Our multidisciplinary, global team is unique in its depth, breadth, and experience. We have the legal expertise, communications skills, and public policy experience to address any crisis head-on. Our agile and diverse lawyers leverage their experience, expertise, and relationships to provide quick and strategic action in every fast-paced scenario.
Confidentiality, Creativity, and Discretion. While Dechert has a long history of success and comes ready to vigorously defend our clients, we are known for resolving difficult crises quickly and creatively. We have successfully done so in matters involving internal and regulatory investigations and litigation; data protection issues; workplace harassment claims; bribery, corruption, and other fraud schemes; board and audit committee considerations, including voluntary disclosure, disciplinary and remedial measures, and local legal issues; and representation of company leadership in a wide variety of matters.

Boards of Directors
When suspected fraud, compliance, and ethics concerns, or other serious allegations arise, the Board must ascertain the facts and determine next steps often with the assistance of outside advisors. We work with Boards and audit committees to provide independent and objective assessments that are protected under attorney-client privilege; conduct investigations; develop the communications strategy; determine the root cause; and assist on remediation efforts.
General Counsel and In-House Legal Teams
General Counsel and their in-house legal teams are often the organization’s first line of defense, with a primary focus on risk mitigation and avoiding a crisis in the first place. We work with GCs and in-house legal teams to develop proactive crisis management plans, mapping out the critical steps required to quickly assess and manage reputational risk and legal implications. We also assist GCs and in-house teams in conducting internal investigations into crisis-related issues and advise on the legal strategy for any subsequent criminal, civil, or regulatory matters.
Executive Leadership
CEOs, CFOs, and other senior executives are often the face to a crisis, representing the organization in media interviews and other official capacities. We advise senior leaders on communications strategy, assess various legal implications, and assist in the remediation of issues that led to the crisis.

Dechert’s deep bench of lawyers guides our clients through extremely sensitive and volatile matters. We are trusted by companies and government agencies alike to assess risk and coordinate strategic, multifaceted responses to crises in real-time. We are also adept at integrating compliance efforts as part of any ongoing remedial steps following a crisis.

The Dechert team handles the most complex situations, influences the narrative, and charts the course over the ensuing weeks, months, and years. We do this not only with an eye towards the legal issues, but also with a focus on understanding the potential cascading ripple effects of the crisis and ensuring consistency with each client’s reputational, business, and long-term goals.

Apollo Global Management
Apollo Global Management publicly released a report prepared by Dechert that sets forth findings from an investigation that had been ongoing since October 2020 regarding the relationship between Jeffrey Epstein and Leon Black, Apollo’s now former CEO and Chairman of the Board. This investigation, which was virtually certain to attract public scrutiny regardless of the outcome, involved carefully reviewing more than 60,000 documents and interviewing more than 20 witnesses in a compressed time frame. The report has garnered significant media attention. Apollo’s Conflicts Committee, which commissioned the report, complimented its thoroughness and quality.

Airbus SE
Dechert advised Airbus on its coordinated settlement agreement with the UK’s Serious Fraud Office (SFO), the French Parquet National Financier (PNF), the U.S. Department of Justice (DOJ), and the U.S. Department of State (DOS). This landmark case is believed to be the world’s first coordinated settlement agreement involving the UK, French, and U.S. authorities.

Dechert played a leading role in the global strategy and four-year investigation involving reporting to multiple enforcement agencies in collaboration with the other law firms. Dechert assisted Airbus with its report to the SFO from April 2016, investigating conduct across multiple jurisdictions and in achieving the resulting DPA.

Dechert also designed and led the implementation of Airbus’ global disclosure strategy, which significantly included use of a unified review model and technology assisted review to accelerate the identification, review, and production of documents to the authorities as efficiently as possible while navigating national security laws, multiple languages, differing data protection regimes, and national blocking statutes.

The resulting convention judiciaire d'intérêt public (CJIP), deferred prosecution agreements (DPAs), and Consent Order concluded the investigations into alleged bribery and corruption, and non-compliance with International Traffic in Arms Regulations (ITAR). Airbus’ reporting and cooperation during the investigation was recognized as “exemplary.” The final settlements reached under the DPAs and CJIPs were: SFO €984 million; PNF €2,083 million; DOJ €526 million and DOS €9 million, of which €4.50 million may be used for approved remediation and compliance measures.

Fox News
In July 2016, Roger Ailes, the former President of Fox News Network, resigned in the wake of allegations of sexual harassment brought by prominent Fox News personality Gretchen Carlson. In April 2016, Bill O’Reilly, then the network’s biggest star, was fired after sexual harassment claims were filed against him. As a result of these events, Fox News was besieged by complaints of sexual harassment and gender discrimination and turned to Dechert to defend it in these suits. These cases have been brought principally by on-air personalities, such as Andrea Tantaros, Scottie Nell Hughes, Lidia Curanaj, Julie Roginsky, Diana Falzone, and radio correspondent Jessica Golloher, and attracted considerable press attention.

Global, Multi-billion dollar, Public Transportation Company
A Dechert team led the company response to a sophisticated ransomware attack on behalf of a global, multi-billion dollar, public transportation company, which resulted in the exfiltration of data from its systems.

Dechert led the company’s response and successfully resolved and advised on the ransom negotiation with the threat actor, a well-known notorious ransomware group that was demanding millions of dollars in cryptocurrency. Dechert drew out negotiations with the threat actor, giving the forensics team additional time to contain the company’s systems and assess the sensitivities of the taken data. Dechert also aggressively negotiated with the threat actor to effectively cut the initial ransomware demand in half and obtained written assurances from the threat actor that the stolen data would be deleted and not used or shared publicly.

Dechert quarterbacked all aspects of the incident investigation, including reporting to law enforcement, managing the third-party forensic firm review, as well as board communications, advice on the company’s global notification obligations, and liaising with the cyber insurance carrier to ensure coverage for the company. We also worked with law enforcement, as this was a highly sophisticated threat actor—a nation state attack.

Purdue
Dechert represented Purdue Pharma as national trial and settlement counsel in its high-profile legal fight over the sales and marketing of its prescription opioid pain medications, including OxyContin.

This unprecedented litigation played out in dozens of state and federal courtrooms across the country. In addition to the 2,500-plus cases consolidated in the federal multi-district litigation (MDL), nearly every state attorney general sued the company in their respective state courts, seeking billions of dollars in damages and restitution.

The Dechert team defended the company in federal and state courts and worked to craft a multi-party agreement in principle between Purdue, state attorneys general, and private claimants to resolve all claims against the company, under which it will be restructured and emerge as a public benefit company dedicated to ameliorating the opioid abuse crises. Collectively, the settlement will deliver billions of dollars in value to abate the opioid abuse crises. Dechert’s team worked with court-appointed mediators to help deliver a complex creative solution to these litigations.

Takata
Dechert represented Japanese auto-parts manufacturer Takata Corporation and affiliates in connection with regulatory, state, federal, congressional, and international challenges related to the largest automotive recall in history.

This was a “bet-the-company” representation with huge consequences for Takata, its OEM customers, and the public. Takata’s potential liability was in the billions of dollars and had the potential to force it out of business. Takata’s failure would have been detrimental not only to the company, but also to the entire automotive industry, which relies on Takata as a major supplier. Dechert was able to navigate Takata through myriad investigations/litigations, resulting in favorable settlements with, among others, the Department of Justice (DOJ); National Highway Traffic Safety Administration (NHTSA); and civil plaintiffs.